Online Chat Support Specialist (Entry Level)

Are you looking to start your career in customer support without any prior experience? We have exciting opportunities for Online Chat Support Specialists! Join our team and work remotely from the comfort of your own home.

What You’ll Do:

  • Comprehensive Training: You will embark on a short, but thorough training program to acquaint yourself with the role and our company.
  • Customer Engagement: Your daily tasks will involve engaging with customers through chat support on our business websites. You’ll assist with their inquiries, offering both support and valuable insights into our products and services.
  • Support and Sales: Be prepared to handle a wide range of customer queries – some will require your assistance, while others may present sales opportunities.
  • Documentation and Resources: You’ll have access to a wealth of documentation containing answers to frequently asked questions, enabling you to provide quick and accurate responses.
  • Team Support: Our dedicated team will be there to support you throughout your journey, ensuring you’re set up for success.

Qualifications:

  • No prior paid chat support experience is necessary. We provide comprehensive training to get you up to speed.
  • Excellent communication skills, both written and verbal.
  • A strong commitment to delivering outstanding customer service.
  • Self-motivated and capable of working independently.

Rate: $35 per hour.

Location:

This is a remote position, and we welcome applicants from all over the United States.

If you’re eager to kickstart your career in customer support, apply now to become our Online Chat Support Specialist.