Become an integral part of our team as an Overnight Customer Care Specialist (OCCS), contributing to our mission of delivering exceptional customer support. In this role, you’ll be the guardian of outstanding chat support support during the overnight hours, ensuring our customers receive the assistance they need. As a representative of our company, you will engage with customers, addressing their concerns promptly and efficiently.
Position Overview:
- Job Title: Overnight Customer Care Specialist – Chat Support
- Rate: $35 per hour.
- Experience Level: Entry Level (No Prior Experience Required)
- Training: Comprehensive training provided
- Location: Remote work from home (United States preferred)
Key Responsibilities:
- Provide exceptional chat support support to customers during overnight hours.
- Be the face of our company, maintaining professionalism in all interactions.
- Address customer issues in a timely and efficient manner.
- Master the art of customer care through comprehensive training.
Qualifications:
- Strong communication skills.
- A passion for offering top-tier customer support.
- No prior experience necessary; we provide comprehensive training.
If you’re a night owl with excellent communication skills and a commitment to providing top-notch customer care, we invite you to apply for the role of Overnight Customer Care Specialist.